Enter the Golden Lounge for a Vegas-like experience online

Las Vegas remains the number one global destination for avid gamblers. But you don’t have to fly thousands of miles to enjoy the thrills and excitement of a Vegas resort. Golden Lounge online casino goes some way towards replicating the experience, with a focus on providing the most realistic facility for online gamblers to while away the hours.

This is obvious from the first time you land at Golden Lounge. The opulent graphics and dazzling bonus offers speak of opulence, a promise of what lies in store if luck is on your side. But behind the veneer, there’s a lot to love about this casino.

Foremostly, it’s a legitimate, trustworthy casino, licensed by the Gambling Commission in the UK and the equivalent licensing body in Gibraltar, where Golden Lounge is based. Since 2010, this casino has been part of the 32Red Group, one of the leading names in the gambling industry. A multinational, traded company, the affiliation to the 32Red family means you can be confident this casino has the financial strength to back any jackpot win, as well as being a legal, reputable casino operator.

In terms of the games themselves, there are over 500 to choose from, with both free and real play modes available, depending on your mood. There’s also a decent live casino offering you should definitely check out, with a full suite of live dealer games, perfect for those who like to keep the action as realistic as possible.

Unfortunately Golden Lounge does not support players from the US, as well as a number of other territories including Spain, Belgium, Denmark, France, Singapore, Turkey and Hong Kong. A full list of restricted countries is available from the Help Centre, but players from the UK, Canada and Australia are among the nations welcomed to play here with open arms.

User Experience

One of the strengths of the user experience at Golden Lounge is customer service. I’ve only dealt with them once, and found them to be incredibly helpful and attentive. But other players regularly remark on the standard of customer service, and the attention to detail that comes from their support function. Even if you have a problem at 2am, there are support agents on hand to help you out, with email and telephone support available around the clock. There’s also a comprehensive FAQs section as the first line of defence, where you can find the answers to the most common support issues in seconds.

Deposits and withdrawals are effortless, and you have access to a wide range of secure payment methods to execute these transactions. For both deposits and withdrawals, you can use Bank Wire Transfer, ecoPayz, EntroPay, NETELLER, PayPal, Reverse Withdrawal Request, Skrill, Visa, Visa Debit, and Visa Electron. For deposits only, you also have access to Maestro, MasterCard, and paysafecard, while it’s also possible to withdraw only through cheque if you prefer.

Game Types & Selection

The 500-plus games at Golden Lounge make for a comprehensive gambling experience. I’ve found there’s plenty to keep me amused in the Video Slots Arena, while the classic table games like blackjack, roulette and baccarat are of a high quality, and available in both real and free play modes. There’s also keno and craps, so there’s a huge range of possibilities to suit your gaming preferences. The live casino is also pretty good, with high resolution video links to the live dealers and intuitive software handling the whole process.

Since the link with 32Red back in 2010, the game quality has gone from strength to strength. Powered by Microgaming, you can be assured of a fair, secure gambling experience through each of the games available at Golden Lounge.

Big Winners

There are regular big winners at Golden Lounge, posting decent jackpot sums on slots and table games. Player Nicky D took Dragonz for a spin and landed an impressive £26,607 in winnings, while Lee S won a smidgen less at £25,155 on Jurassic Park. Anna A was another big recent winner, scooping £14,630 on roulette – not bad for gambling remotely.

The list of big winners at Golden Lounge is endless and forever growing, as more and more people join the band of jackpot prize winners. The beauty of this casino is that with so many games, and the financial clout of 32Red behind the scenes, the jackpots on offer can become pretty significant.

Deposit Bonuses

The welcome bonus is set at a maximum of £200, based on your first three deposits. Deposits must be over £20 to qualify for bonus credit, but any payments that breach this threshold trigger a matched bonus of 100% on the first deposit. Beyond that, there’s also a 25% bonus on the second deposit, and a further 50% bonus on the third deposit, giving you plenty of bankroll to get started.

But casino bonuses are only ever as good as the wagering requirements tacked to them. In the case of Golden Lounge casino, these are set at a reasonable 40 times. This isn’t the lowest we’ve seen, but it’s a manageable amount for most players who are hoping to withdraw their winnings from these bonuses. It’s also worth noting that bonuses are not transferrable to live casino games, and are only valid for play in the Flash and Download casinos respectively.

Supported Devices

Golden Lounge doesn’t have a mobile optimised website, and there are no specific apps available for mobile users. You can still access the games in-browser on your mobile, but the experience still leaves a lot to be desired. We recommend mobile players use the 32Red infrastructure, whether that’s an app download for iOS or Android, or just in-browser, with both offering a much better end user experience. This is definitely one area of improvement for Golden Lounge, who do everything else right. If you’re playing on desktop, this obviously won’t be an issue, but it’s worth flagging up that mobile players might need to switch to the main 32Red apps in the absence of any particular apps from Golden Lounge.

Our Verdict

Golden Lounge have tried to recreate the thrill and excitement of a Vegas casino, and by all accounts they’ve done a pretty good job. The selection and quality of the games is second to none, and the user experience from banking to customer support is equally as impressive. The customer support function, available 24/7, is amongst one of the best we’ve encountered, in terms of their responsiveness and their professionalism, while the bonus terms and structure are as good as anything you could hope to find from a legitimate online operator.

With the sweetener of their incorporation into the 32Red family, this is a casino that combines trustworthiness and fairness to their players with a comprehensive, quality gaming experience – a combination that makes us inclined to recommend Golden Lounge to any new player.